AC 365 Terms & Conditions — Complete Usage Guide for Members

1Eligibility & Age Policy

You must be at least 18 years old to use AC 365. This is a strict policy with no exceptions. We are committed to protecting minors from online gaming.

All information provided at registration must be accurate and truthful. AC 365 reserves the right to suspend any account created with false information and forfeit all associated balances.

• A national ID card or birth certificate may be required for age verification.
• Withdrawals will be on hold until identity verification is complete.
• Access from regions where online gaming is prohibited by law is not permitted.
• AC 365 employees are not permitted to participate on this platform.

2Account Rules

AC 365 enforces a set of account-related rules to maintain a fair and transparent environment. Every member is expected to be fully aware of these rules.

Account Limits

Each person, family, or household is allowed only one account. Any attempt to create multiple accounts using the same IP address, device, or identity document is automatically detected, and both accounts will be permanently closed.

Password & Security

• Your account password is strictly personal and must not be shared with anyone.
• AC 365 accepts no liability if login credentials are shared with a third party.
• If you suspect unauthorized access to your account, contact support immediately.
• Inactive accounts may be automatically deactivated after 12 months.

KYC Verification

Know Your Customer (KYC) verification is mandatory before making a withdrawal. This process may require your national ID and, in some cases, a bank statement or mobile banking screenshot.

3Bonus & Promotion Terms

AC 365 bonus and promotion offers are designed to give members extra value. However, each bonus comes with specific terms and conditions that must be followed.

Wagering Requirements

Before withdrawing bonus funds, you must place a set number of wagers — this is known as the wagering requirement. For example, a ×10 wagering requirement on a ৳1,000 bonus means you must wager a total of ৳10,000.

Important Bonus Terms & Conditions

• Each promotion can only be used once per member.
• Bonus funds cannot be transferred to another account.
• AC 365 reserves the right to void any bonus that results from misuse of a promotional code.
• The maximum single win from bonus funds may be capped on certain bonuses.
• Any unused bonus will be automatically removed upon expiry.

4Payment & Withdrawal Policy

All financial transactions on AC 365 are processed securely and transparently. Full details on deposits and withdrawals On the payment page Available.

Deposit Rules

• Minimum deposit ৳200. Maximum limits vary by method.
• Only payment methods registered in your own name may be used.
• Deposits from third-party accounts will not be accepted.
• Deposited funds are generally credited to your account instantly.

Withdrawal Policy

• Minimum withdrawal is ৳500.
• The daily withdrawal limit for standard members is ৳50,000.
• Withdrawals can only be made using the same method used for the original deposit.
• Withdrawals will be on hold until KYC verification is complete.
• Suspicious transactions may be subject to additional verification.

5Game & Betting Rules

All games on AC 365 are conducted fairly and transparently. In the event of any game-related dispute, game logs and server records will be considered final.

• Any round resulting in abnormal winnings due to a technical error will be considered void.
• Exploiting software or network errors may result in voided winnings and account suspension.
• Collusion or use of cheat tools will result in immediate account suspension.
• In Sports Betting, stakes will be refunded if an event is cancelled or changed.
• In live betting, only bets confirmed on the server are considered final.

6Responsible Gaming

AC 365 is committed to ensuring a healthy and safe gaming experience for all members. Gaming is for entertainment — not a solution to financial problems. Responsible Gaming page Learn more.

• Deposit Limit: Daily, weekly, and monthly deposit limits can be set from your account settings.
• Session Time Limit: Automatic logout after a set period of inactivity.
• Cooling-Off Period: Voluntary breaks of between 24 hours and 6 months are available.
• Self-Exclusion: Permanent account closure is available at any time upon request.

7Data Privacy & Protection

AC 365 protects members' personal information with the highest level of security. Full privacy policy On the Privacy Policy page Available.

• Personal information is never sold or shared with third parties.
• All data is secured with 256-bit SSL encryption.
• No information is disclosed unless required by law.
• Members may view their personal data and request corrections at any time.

8Violations & Consequences

Any of the following activities will be considered a violation and will result in immediate account suspension:

• Registering with a false identity or incorrect age.
• Operating multiple accounts.
• Bonus abuse or any fraudulent activity.
• Use of cheat software or automated bots.
• Collusion against other members.
• Money laundering or any form of illegal financial transaction.

9Terms Updates & Contact

AC 365 reserves the right to update these terms and conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms.

• Members will be notified by email in the event of significant changes.
• Whenever the terms are updated, the revision date will be shown at the top of the page.
• If you have any questions about our terms, please contact us at support@ac365.wine.